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IVM Telephone Answering Attendant

IVM is a telephone answering machine, voice mail, call attendant, info-line and interactive voice response (ivr) program for Windows computers with voice modems or professional telephony line devices.

Typical Applications
  • Voicemail (from a single answering message to hundreds of voice mailboxes).
  • In-coming caller ID logger or display.
  • Call attendant (using the menu call transfer features) to transfer and direct calls.
  • Telephone information lines or AudioText type systems.
  • Automated telephone order taking.
  • Automated telephone surveys (using the number entry features linked to a database).
  • Credit card telephone account payment.
  • Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
  • Many more telephone related applications.

    Features
  • Multiple telephone line support (1 - 64 lines simultaneously).
  • Caller ID logging (even if no message is left) and optional on-screen caller ID flash display.
  • Call key select menus and ability for caller to enter numbers.
  • Automatic message forward by email or upload to internet.
  • Call transfer (subject to your phone company or PBX features).
  • Remote Access (listen to messages by dialing-in) including toll-saver.
  • Save in-coming messages as wav files (keep messages for legal/record purposes).
  • Automatic hours feature (enter your office hours and it will automatically answer after hours).
  • Unlimited (selectable) out-going messages and menus.
  • Call simulator is included so you can test your systems off-line.
  • Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
    Extended message play on key press including support for wav, mp3 and a number of other formats.
    Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
    Ability to open files or run other software to process data or report information.
    Free professionally voiced greetings included.
  • Requirements: Pentium 90 CPU, 16Mb RAM, Sound Card, TAPI compliant voice modem.
    Trial version Limitations: 30 day free trial

    Download Homepage
    Reviews / View as Forum Thread
    01-Feb-2004 1 kpw6123 Service and company's response to help requests are non-existent! The Swift Sound download web site had problems while purchasing and registering software and charged me for a Silver service contract of $8.00. I contacted Swift Sound about this and after several attempts and threats they contacted me one week later to tell me that because the service contract was elected during my registration whether accidentally or not they were not going to adjust the charges to my credit card even after the threats of submitting my negative rating to Download.com. If this company does not care about their own reputation how much less do they care about your needs? And of course, that's just the attitude I got from them! I would not recommend any product from Swift Sound based on their hard nose attitude towards their customers. I disputed the charges with my credit card company and they credited my card the $8.00. You also have to rely on the company staying in business as every time you install or re-install their software, you need to re-register the software at their web site to get an up to date product key. If you don't do this, you will not be able to install and run their software. And whoever heard of a service contract for a software program? I think they call it Help Files!
    11-Aug-2003 NR xXx Platform: Windows all versions. Not for Windows CE it's not :-(
    13-Nov-2001 10 girishdave your software is just excellent in all aspects.
    21-Sep-2001 10 David YOU ARE ON A CRAP SITE RATING -10
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    Quick facts
    Product IVM Telephone Answering Attendant
    Version 2.31
    Publisher NCH Swift Sound Software
    Platform Windows 95/98/2000/ME/XP
    Filesize 475 K
    Released 17-May-2003
    License Shareware
    Cost $24.00
    Expires Never Expires
    Screenshot
    Statistics: total, monthly
    Downloads 1308 (0)
    Rating 6.47 (0)
    Votes 51 (0)
    Summary rating -3.54 (0)
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    Interface languages
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    Alternative download links
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